Order Cancellation

When you place an order through the online store www.finezzabagno.com you have the opportunity to cancel your order within the same day, sending an email to finetsabagno@gmail.com the order form and request its cancellation, either by phone at 28970-42533

Order correction

If for any reason you want to change a product before receiving your order, then send us an email at finetsabagno@gmail.com the order form and write the product codes and the quantity you want.

Return Products

Returns are accepted by telephone and only if the products you wish to return are in the same condition ni which you received them, along with the documents, the retail receipt and the packaging that came with the product.

In case you received a defective product, FINEZZA BAGNO fully undertakes the proccess of resolving the defective product,without any additional charge from you.

In case the company has to replace the wrong product and pick up the wrong product.

All shipments of changes are made within 48 hours of receipt of the defective or incorrect product,after it has been certified that the original packaging or anything else included in it has not been tampered with.

If the product you have chosen has been paid for and has been sold out, the exact same refund will be given in the same way as you paid for it.

If you have made a deposit from another bank it will be returned to the same bank and if you have paid by card the transaction will be canceled on the same day and the refund due to the banks will be made within 2-3 working days.

Product returns can be made within 15 days of your receipt.

After the deadline of 15 days our companies may not accept the return of products and money.

You can always contact us for any question you have at 2897042533.